About Andy's Dalton Ga Flooring
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Andy's Dalton Ga Flooring: Proof the American Dream is still alive
The history of Andy's Dalton Ga Flooring is the embodiment of the American Dream. A local families rise from employees to small business owners. A story of hard work and foresight to survive in an environment that is increasingly hostile to locally owned businesses. Born and raised in the tri-state area, the Butcher family is proof the American Dream is still alive and attainable for everyday people.
Andy Butcher was born into an entrepreneurial family. His parents encouraged him to find work he was passionate about. Andy started in the flooring industry as an installer’s helper at the age of 12. In a recent interview, Andy shared “I was riding to job sites with the job supervisor before the expressways were built. I loved seeing a customer’s home transformed.” Andy grew up working in the former Tim Hogan’s Dalton Georgia Carpet. A behemoth Midwest flooring dealer of the time, Andy served as a warehouse service coordinator, truck driver, and a measure person. Andy stated, “I saved money by crisscrossing the city in my old motorcycle measuring up to a dozen jobs today. I enjoyed the social interactions with the customers and being invited into their homes.” Andy’s strong operational background made for a natural progression to the sales floor where he flourished at several tri-state flooring dealers. In 2009, Andy’s hard work met opportunity and it changed his family’s life forever.
In 2009, Andy served as the sales manager for the Union Township location of the former Dalton Georgia Flooring Outlet. After years of loyal service, Andy was shocked to learn the business was closing due to the housing recession. Andy and his wife Sam had a young family to care for. Faced with the unenviable task of finding new work during a global recession, the Butcher’s decided to buy the Union Township location. Sam, after 28 years in the food service business, joined her husband and the two of them dove headfirst into ownership. Sam recollects, “We started as a family run business. I handled the finances; Uncle Jim ran the warehouse and Andy ran the measures. We had to figure out how to turn the business around in a down market.”
Andy Butcher was born into an entrepreneurial family. His parents encouraged him to find work he was passionate about. Andy started in the flooring industry as an installer’s helper at the age of 12. In a recent interview, Andy shared “I was riding to job sites with the job supervisor before the expressways were built. I loved seeing a customer’s home transformed.” Andy grew up working in the former Tim Hogan’s Dalton Georgia Carpet. A behemoth Midwest flooring dealer of the time, Andy served as a warehouse service coordinator, truck driver, and a measure person. Andy stated, “I saved money by crisscrossing the city in my old motorcycle measuring up to a dozen jobs today. I enjoyed the social interactions with the customers and being invited into their homes.” Andy’s strong operational background made for a natural progression to the sales floor where he flourished at several tri-state flooring dealers. In 2009, Andy’s hard work met opportunity and it changed his family’s life forever.
In 2009, Andy served as the sales manager for the Union Township location of the former Dalton Georgia Flooring Outlet. After years of loyal service, Andy was shocked to learn the business was closing due to the housing recession. Andy and his wife Sam had a young family to care for. Faced with the unenviable task of finding new work during a global recession, the Butcher’s decided to buy the Union Township location. Sam, after 28 years in the food service business, joined her husband and the two of them dove headfirst into ownership. Sam recollects, “We started as a family run business. I handled the finances; Uncle Jim ran the warehouse and Andy ran the measures. We had to figure out how to turn the business around in a down market.”
From the community to serve the community
Andy noticed his competitors eliminating physical inventory and transforming to sample showrooms. A concept that saves dealers money but results in long product delays for customers. Andy remembers, “We immediately invested in hundreds of rolls of carpet, remnants, and cushion. I knew from experience that people love to buy from large rolls instead of tiny color samples. Our customers could buy today and install tomorrow. We bypassed the headaches associated with special ordering. We were able to turn the business around in a short period of time and we’ve never looked back. Additionally, Andy recruited & trained a group of flooring installers that are still with him today. “Flooring isn’t a finished product until it's installed, says Andy. “I see my customers every day in the community. It’s worth paying for the most talented mechanics to ensure my customers receive a professional installation. We can’t outspend the big box stores in advertising, so we are content building the business one customer at a time.”
The 2009 recipe for success is the same model being used today. When clients shop at Andy's Dalton Ga Flooring, Sam still greets every guest with a warm smile. Sammie, the Butcher’s daughter, recently joined the business and help with product selection from their large in-stock assortment. Andy continues to measure every job to ensure every detail is covered. Lastly, a long-tenured mechanic will complete the project with a professional installation. Andy likes to say his company is “big enough to serve you but small enough to know you.” Times change but supporting locally owned and operated businesses never go out of style. Every dollar invested with Andy’s stays in the community. The Butcher family hopes to continue to service the east side of Cincinnati and surrounding areas for many more years."
The 2009 recipe for success is the same model being used today. When clients shop at Andy's Dalton Ga Flooring, Sam still greets every guest with a warm smile. Sammie, the Butcher’s daughter, recently joined the business and help with product selection from their large in-stock assortment. Andy continues to measure every job to ensure every detail is covered. Lastly, a long-tenured mechanic will complete the project with a professional installation. Andy likes to say his company is “big enough to serve you but small enough to know you.” Times change but supporting locally owned and operated businesses never go out of style. Every dollar invested with Andy’s stays in the community. The Butcher family hopes to continue to service the east side of Cincinnati and surrounding areas for many more years."
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